The window should now look like this:ġ3.) If the line you see matches the one in the screenshot above, click OKto save the settings.ġ4.) If asked if you want to allow the ESET Elevated Client to make changes to your computer, click Yes:ġ6.) If your web browser is open, close and reopen it so it will detect the updated ESET settings. For Scan action, click Ignore:ġ2.) Click OK to save these settings. If you are not prompted to enter a password, you can continue.ĥ.) Click WEB AND EMAIL on the left side of the window:ħ.) Click Edit next to List of known certificates:ġ0.) Type and click OK:ġ1.) For Access action, click Allow (even if untrusted). If you are prompted to enter a password, you will need to contact your practice's IT support for assistance. (the name of your ESET software may be different than what's shown in the screenshot below, but you will see ESET in the name): Give these instructions to your practice's IT support team so they can make these changes for you.ġ.) Locate the ESET icon in your Windows system tray (green and white 'e'):Ģ.) Right-click the ESET icon and choose Open ESET. If you do not feel comfortable making changes to your computer's antivirus software, do not make these changes. If you do not have the ESET antivirus software on your computer, skip to the Firewalls section of this article. Below, you will find instructions on how to adjust the settings in that software to allow your computer to reliably upload files to our website.
The parameters specified in Internet options for Internet Explorer or Google Chrome will be copied.The ESET antivirus software, in particular, seems to cause upload difficulties. Click Detect proxy server to automatically detect and populate proxy server settings. If communication with the proxy server requires authentication, select Proxy server requires authentication and enter a valid Username and Password into the respective fields. To specify proxy server settings for this level, select Use proxy server and enter the address of the proxy server into the Proxy server field along with the Port number of the proxy server. Parameters here will be used by all modules that require a connection to the Internet. Specifying the proxy server at this level defines global proxy server settings for all of ESET NOD32 Antivirus. In ESET NOD32 Antivirus, proxy server setup is available from two different sections of the Advanced setup tree.įirst, proxy server settings can be configured in Advanced setup under Tools > Proxy server. Otherwise the program will not be able to update itself automatically. Using this configuration, the following settings need to be defined.
In large LAN networks, communication between your computer and the internet can be mediated by a proxy server.
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